Like many businesses across the North East, The Northumberland-based unlicensed medicine manufacturer has been affected by the treacherous recent weather conditions.

However, a helping hand from Dave of nearby Northumbrian Roads made sure vital access roads around The Specials Laboratory were cleared of snow to allow patient-bound deliveries to continue.

 

The award-winning company is one of the UK’s leading manufacturers of unlicensed medicines – known as ‘specials’ – which are bespoke-made for individual patients.  Given the made-to-order nature of medicines made by the firm, speedy delivery to pharmacies across the UK to ensure patient welfare is paramount.

 

Louise Vickers, senior manager in customer services and relations at The Specials Laboratory, explains: “Given the nature of what we do, making sure we get quality products manufactured and out to patients as quick as possible is always the aim.

 

“Given the state of the local area and access roads, deliveries in and out could have been severely hampered. However, thanks to our snow hero Dave at Northumberland Roads and his trusty tractor, we were able to overcome the difficult weather conditions and make sure our customers received their orders as quick as possible.”

 

With three state-of-the-art facilities in Prudhoe, The Specials Laboratory is one of the biggest employers in the Tynedale area with staff numbers of around 140. The business serves the needs of 7,000 pharmacy and hospital customers across the UK and Ireland, delivering over 90% of orders within 24 hours – a lead-time unrivalled in the sector.

 

 

Picture caption: SNOWMAN: Dave and his tractor outside The Specials Lab

 

For further information, images and interview opportunities, please contact Raman Sehgal - ramans@specialslab.co.uk