phone: 0800 028 4925
fax: 0800 083 4222
email: 
Please Note that as of March 18th 2009 all telephone calls will be recorded for quality assurance and training purposes.
Information Collection and Use
The Specials Laboratory Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from those which are disclosed in this statement. The Specials Laboratory Limited collects information from our users at several different points on our website:
Forms
We request information from the user on our feedback and mailing list forms. Here a visitor must provide contact information (such as their email address). This information is only used to contact the visitor if a contact is requested in the form.
Cookies
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.B Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Log Files
We use IP addresses to analyse trends, administer the site, track site use, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links
This web site contains links to other sites. Please be aware that we at The Specials Laboratory Limited are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
Security
This website takes every precaution to protect our users information. When users submit sensitive information via the website, the information is protected both online and off-line. All of our user information, not just the sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job (for example a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access. Furthermore, ALL employees are kept up-to-date on our security and privacy practices
Information Collection and Use
The Specials Laboratory Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from those which are disclosed in this statement. The Specials Laboratory Limited collects information from our users at several different points on our website:
Forms
We request information from the user on our feedback and mailing list forms. Here a visitor must provide contact information (such as their email address). This information is only used to contact the visitor if a contact is requested in the form.
Cookies
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.B Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Log Files
We use IP addresses to analyse trends, administer the site, track site use, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links
This web site contains links to other sites. Please be aware that we at The Specials Laboratory Limited are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
Security
This website takes every precaution to protect our users information. When users submit sensitive information via the website, the information is protected both online and off-line. All of our user information, not just the sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job (for example a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access. Furthermore, ALL employees are kept up-to-date on our security and privacy practices
Learn about our facilities and the services we provide...
