Customer comments
"The Specials Laboratory delivers a truly first class specials service. It's easy, convenient, efficient and delivery is always the next day. Although we've been approached by other specials suppliers, we have never had any issues and don't see how they could improve upon what The Specials Lab already consistency delivers."
Martin Bamford, Pharmacist and Owner at Bamford's Pharmacy
"I have ordered unlicensed medicines from The Specials Lab for over ten years mainly due to them being local and their consistently excellent service. Most orders are delivered the same day and any queries are always dealt with well. They are an extremely reliable supplier and in all the years we have used them we have never had any problems with products or delivery - I cannot fault them at all. "
Clive Lloyd, Pharmacy Manager, J&LC Clark Chemist, County Durham.
"We have used The Specials Laboratory for a few years now mainly for liquid products, and we believe they can deliver the widest range of specially prepared medicines that we are currently aware of. Alongside the excellent availability of products, the speed of service is a huge benefit to us, and of course our patients. Where it may take other providers up to two weeks to deliver a product, The Specials Lab usually delivers the morning after we place an order. They really excel in this area and it means we can trust that they will always deliver."
Gary Swaker, Senior Technician, Pharmacy Purchasing and Stores, Northwick Park Hospital, Harrow.
"We have used The Specials Laboratory for quite some time and are extremely happy with the level of service consistently provided. The team is happy to help and our orders are always delivered on time."
Rachel, Dispensing Technician at Varus Pharmacy, Penarth.
"We have been using The Specials Lab for over five years now and due to their consistent performance, over the last two years they have become our main supplier for specials. When we place any order, we are immediately given a call back from their team to confirm the order and the check the specification of the product. We are then kept informed on the status of our order throughout the process. Even when we place an order at 4pm, all of our orders arrive before 12pm the following day, which is very good. We now have a database of the products The Specials Lab can produce and the costs for frequent items, which of course is very helpful from a budgeting perspective. Overall, the service is excellent and the company is one of the pharmacy's top suppliers." Wayne Wilson, Pharmacist and Purchasing Manager at Barnet and Chase Farm Hospitals NHS Trust.
“We order over labelled products from The Specials Laboratory and have to say we have been very impressed. The team is helpful, responsive and quickly deal with any issues. Delivery of our products is normally within 24 hours and the overall service is fantastic.”
Donna Wooffitt, Wokingham Community Hospital.
“When it comes to ordering Over Labelled products, The Specials Laboratory’s customer service team is very responsive. Furthermore, they are very competitive when it comes to pricing and are able to provide a flexible service in terms of meeting our order quantity requirements.”
Troy Bradshaw, Pharmaceutical Office, Pharmacy Department at Bronglais General Hospital.
Learn about our facilities and the services we provide...
0800 028 4925
0800 083 4222
