Services
Whether ordering unlicensed medicines (specials), specials drug tariff products, special obtains, over labelled products or utilising our IMP manufacturing service, the ethos of our business ensures we always actively encourage and strive for improvement. Across everything, we always pride ourselves on offering:
- Speedy ordering, processing, manufacturing and delivery on time;
- A dedicated Customer Service and Technical Team willing to listen and able to offer technical advice;
- A passionate approach that constantly exceeds customer expectation;
- A willingness to formulate and source products - helping meet patient needs;
- Unrivalled quality based on our MHRA-approved laboratories/clean rooms, GMP-compliant production, licenses and experienced team.
Some kind words from our customers...
“We order over labelled products from The Specials Laboratory and have to say we have been very impressed. The team is helpful, responsive and quickly deal with any issues. Delivery of our products is normally within 24 hours and the overall service is fantastic.”
"We have used The Specials Laboratory for a few years now mainly for liquid products and we believe they can deliver the widest range of specially prepared medicines that we are currently aware of. Alongside the excellent availability of products, the speed of service is a huge benefit to us, and of course our patients. Where it may take other providers up to two weeks to deliver a product, The Specials Lab usually delivers the morning after we place an order. They really excel in this area and it means we can trust that they will always deliver."
Gary Swaker, Senior Technician, Pharmacy Purchasing and Stores, Northwick Park Hospital, Harrow.
Donna Wooffitt, Wokingham Community Hospital.
Read more about what our customers say about us.
Please click on the links above to find out more information about our specific service offerings.
If you know what you want, order online now. Alternatively, free phone 0800 028 4925, free fax 0800 083 4222 or email us. We also offer a hassle-free, secure online ordering service, so please call us to be set up on our system.






